City of Redding GIS Division

Known and Reported Problems

Date Known/Reported Problem Fix/Solution
07/30/09 Firefox, Opera, Safari and most other up-and-coming web browsers are not supported. Autodesk's MapGuide Viewer software doesn't support these browsers. Internet Explorer on Windows is the best choice for using our maps.
06/09/04 Zoning Layer doesn't turn on, when selected from the pulldown. The screen needs to be forced to refresh. Use the PAN tool and pan the map frame a tiny bit, thus refreshing the screen. We are working on correcting this problem.
06/08/04 Zoning, and General Plan Labels appear 'outside' the polygon. This is a software limitation. Labels are placed at the centroid of a polygon. For very complex shapes, the centroid CAN be located outside the polygon.
02/22/02 When zoomed in on parcels, can no longer turn on street names... Working on correcting problem...
02/22/02 Can't load MapGuide ActiveX Control Viewer on Windows 95 or Windows 98 (1st Edition)... Upgrade operating system to at least Windows 98, 2nd Edition; Also, see Autodesk MapGuide Viewer minimum requirements prior to upgrading